Shipping policy
We make every effort to deliver your order quickly, safely, and smoothly.
1. Shipping Coverage
We currently ship to:United States (continental U.S.)
Shipping to remote areas (such as Alaska, Hawaii, or rural locations) may require additional fees and extended delivery times.
2. Order Processing & Production Time
Black & White Phone Booth (In-Stock – US Warehouse)
Availability: Phone booths are in stock and ready to ship from our US warehouse.
Processing Time: Orders are processed within 3 business days.
Shipping Method: Due to the large size and weight, these products are shipped via LTL freight (truck delivery).
Delivery Time: Estimated delivery within 7 days after shipment.
Shipping Cost: Free shipping within the continental United States. Additional fees may apply for remote areas.
Other Products (Custom & Other Items)
Availability: These products are made to order or shipped from our overseas facility.
Processing Time: Customized soundproof booths typically require 7–15 business days for production.
Shipping Method: Due to the large size and weight, these products are shipped via LTL freight (truck delivery).
Delivery Time: Estimated delivery within 3–4 weeks after shipment. Total time (including production and transit) is approximately 4–6 weeks.
Delivery Requirements: A valid phone number is required for delivery scheduling. The carrier will contact you in advance to arrange delivery. Missed deliveries or rescheduling may result in additional fees.
Shipping Cost: Free shipping within the continental United States. Additional fees may apply for remote areas.
3.General Policies (Applicable to All Products)
Damaged or Lost Items: Please inspect your order upon delivery. If there is any damage, report it within 48 hours with photos.
Important Notes: Customers are responsible for providing accurate shipping information. Any address changes after shipment may incur additional fees.
Contact Us: If you have any questions about our shipping policy, please contact us at [Your Email] or [Your Phone Number].